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Terms of Service

Last updated: 11/11/2025

1. Agreement to Terms

By accessing or using ChartLab-IQ ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

ChartLab-IQ provides AI-powered technical analysis tools for trading charts, including but not limited to pattern recognition, supply and demand zone identification, and market analysis. The Service is provided "as is" and is subject to change without notice.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information at all times. You are responsible for:

  • Maintaining the security of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach

4. Data Usage and Marketing

BY USING OUR SERVICE, YOU EXPRESSLY AGREE THAT:

  • We may collect, store, and process all data you provide, including personal information, trading charts, screenshots, and usage patterns
  • We may use your data for marketing purposes, including sending promotional emails, newsletters, product updates, and personalized recommendations
  • We may share anonymized or aggregated data with third parties for analytics and marketing purposes
  • We may use your email address to contact you about our products, services, and special offers
  • You consent to receive marketing communications from us and selected partners

You may opt-out of marketing communications at any time, but this does not affect our right to use your data for other purposes described in these Terms and our Privacy Policy.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Upload malicious code or attempt to gain unauthorized access
  • Abuse, harass, or threaten other users or our staff
  • Use the Service for any automated or commercial purpose without permission
  • Reverse engineer or attempt to extract the source code of our AI models

6. Intellectual Property

The Service and its original content, features, and functionality are owned by ChartLab-IQ and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Disclaimer of Warranties

IMPORTANT TRADING DISCLAIMER:

  • The Service is provided for informational and educational purposes only and does not constitute financial, investment, or trading advice
  • AI-generated analysis may contain errors or inaccuracies and should not be solely relied upon for trading decisions
  • Past performance is not indicative of future results
  • Trading involves substantial risk of loss and is not suitable for all investors
  • You should consult with a qualified financial advisor before making any trading decisions
  • We make no guarantees about the accuracy, completeness, or reliability of any analysis provided

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

8. Limitation of Liability

IN NO EVENT SHALL CHARTLAB-IQ, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE OR ANY TRADING DECISIONS MADE BASED ON THE SERVICE.

9. Usage Limits

We may impose limits on the use of the Service, including the number of analyses you can perform, storage space, and API calls. These limits may change at our discretion and may vary based on your subscription plan.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which ChartLab-IQ operates, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact us at support@chartlab-iq.com